Return & Refund Policy

1. Eligibility for Returns

You may request a return within 7 days of receiving your product if:

• The product is defective, damaged, or not as described.
• You received the wrong item.
• The product is unused and in its original packaging.

2. Non-Returnable Items

Certain products cannot be returned, including:

• Opened or used mobile accessories.
• Items purchased during clearance sales.
• Products without original packaging or invoice.

3. How to Request a Return

To initiate a return, please email us at [email protected] with your order number and reason for return. Our support team will guide you through the process.

4. Refund Process

Once we receive and inspect the returned product, we will notify you via email. If the return is approved, the refund will be processed to your original payment method within 5–7 working days.

5. Late or Missing Refunds

If you haven’t received a refund yet:

• Check your bank account again.
• Contact your credit card company — it may take time before your refund is officially posted.
• If you’ve done all of this and still have not received your refund, please contact us.

6. Exchange Policy

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us with your order details.

7. Shipping Costs

Shipping costs for returning the item will be borne by the customer, unless the return is due to our error (wrong/defective product).

8. Contact Information

For any questions regarding returns and refunds, email us at [email protected].