{"id":11,"date":"2022-11-01T11:29:43","date_gmt":"2022-11-01T11:29:43","guid":{"rendered":"http:\/\/jbrtelecomelectric.com\/?page_id=11"},"modified":"2025-06-22T12:05:24","modified_gmt":"2025-06-22T12:05:24","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/jbrtelecomelectric.com\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11\" class=\"elementor elementor-11\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9198def elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9198def\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-203ce7c\" data-id=\"203ce7c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-283194f elementor-widget elementor-widget-html\" data-id=\"283194f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"jbr-return-wrapper\">\n  <div class=\"jbr-return-header\">\n    <h1>Return & Refund Policy<\/h1>\n    <div class=\"jbr-divider\"><\/div>\n    <p>Our goal is to ensure you are completely satisfied with your purchase. Please read our return and refund policy below.<\/p>\n  <\/div>\n\n  <div class=\"jbr-return-section\">\n    <h3>1. Eligibility for Returns<\/h3>\n    <p>You may request a return within 7 days of receiving your product if:<\/p>\n    <ul>\n      <li>The product is defective, damaged, or not as described.<\/li>\n      <li>You received the wrong item.<\/li>\n      <li>The product is unused and in its original packaging.<\/li>\n    <\/ul>\n  <\/div>\n\n  <div class=\"jbr-return-section\">\n    <h3>2. Non-Returnable Items<\/h3>\n    <p>Certain products cannot be returned, including:<\/p>\n    <ul>\n      <li>Opened or used mobile accessories.<\/li>\n      <li>Items purchased during clearance sales.<\/li>\n      <li>Products without original packaging or invoice.<\/li>\n    <\/ul>\n  <\/div>\n\n  <div class=\"jbr-return-section\">\n    <h3>3. How to Request a Return<\/h3>\n    <p>To initiate a return, please email us at <a href=\"mailto:support@jbrtelecomelectric.com\" style=\"color:#ff6600;\">support@jbrtelecomelectric.com<\/a> with your order number and reason for return. Our support team will guide you through the process.<\/p>\n  <\/div>\n\n  <div class=\"jbr-return-section\">\n    <h3>4. Refund Process<\/h3>\n    <p>Once we receive and inspect the returned product, we will notify you via email. If the return is approved, the refund will be processed to your original payment method within 5\u20137 working days.<\/p>\n  <\/div>\n\n  <div class=\"jbr-return-section\">\n    <h3>5. Late or Missing Refunds<\/h3>\n    <p>If you haven\u2019t received a refund yet:<\/p>\n    <ul>\n      <li>Check your bank account again.<\/li>\n      <li>Contact your credit card company \u2014 it may take time before your refund is officially posted.<\/li>\n      <li>If you\u2019ve done all of this and still have not received your refund, please contact us.<\/li>\n    <\/ul>\n  <\/div>\n\n  <div class=\"jbr-return-section\">\n    <h3>6. Exchange Policy<\/h3>\n    <p>We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us with your order details.<\/p>\n  <\/div>\n\n  <div class=\"jbr-return-section\">\n    <h3>7. Shipping Costs<\/h3>\n    <p>Shipping costs for returning the item will be borne by the customer, unless the return is due to our error (wrong\/defective product).<\/p>\n  <\/div>\n\n  <div class=\"jbr-return-section\">\n    <h3>8. Contact Information<\/h3>\n    <p>For any questions regarding returns and refunds, email us at <a href=\"mailto:support@jbrtelecomelectric.com\" style=\"color:#ff6600;\">support@jbrtelecomelectric.com<\/a>.<\/p>\n  <\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return &#038; Refund Policy Our goal is to ensure you are completely satisfied with your purchase. Please read our return and refund policy below. 1. Eligibility for Returns You may request a return within 7 days of receiving your product if: The product is defective, damaged, or not as described. You received the wrong item. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"disabled","ast-banner-title-visibility":"disabled","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/jbrtelecomelectric.com\/index.php\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jbrtelecomelectric.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jbrtelecomelectric.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jbrtelecomelectric.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jbrtelecomelectric.com\/index.php\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":5,"href":"https:\/\/jbrtelecomelectric.com\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":666,"href":"https:\/\/jbrtelecomelectric.com\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions\/666"}],"wp:attachment":[{"href":"https:\/\/jbrtelecomelectric.com\/index.php\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}